FAQs

1. What kind of products do you offer?

We offer body care products formulated to hydrate, nourish, and revitalize the skin. Each product is made with carefully selected ingredients to deliver visible results.

2. Are your products tested on animals?

No. Our products are 100% cruelty-free and never tested on animals.

3. Are your products safe for sensitive skin?

Yes. Our formulas are suitable for all skin types, including sensitive skin. However, we always recommend performing a patch test before first use.

4. How do I place an order?

Simply add the products you want to your cart and follow the steps to complete checkout. You’ll receive a confirmation email once your order is placed.

5. How can I track my order?

Once your order has shipped, you'll receive a shipping confirmation email with a tracking link to follow your delivery in real time.

6. Can I modify or cancel my order after purchasing?

If your order hasn’t shipped yet, please contact us as soon as possible. Once the order is in transit, changes or cancellations are no longer possible.

7. Do you accept returns?

Yes. We accept returns within 7 days of delivery, as long as the product is unused, unopened, and in its original packaging. Contact us to initiate a return.

8. What payment methods do you accept?

We accept credit/debit cards, PayPal, and other secure payment options available at checkout.

9. How can I contact you?

For any questions or assistance, please reach out to us via our contact form or by email (see footer of the website). Our support team will get back to you as soon as possible.